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FAQ

What does Hello Bello mean?

We love the word hello – it’s casual, upbeat and friendly – and we love a good rhyme. And that’s now we named our ourselves, Hello Bello Beauty.

Although the origin of our name can seem a bit silly, we hope that Hello Bello becomes synonymous with fun, simple and effective beauty products.

Are your products cruelty free (not testing on animals)?

Yes, all our products are bunny-approved because we love them as much you do.

Can I use your products if I’m a male?

Of course! Although our outer-packaging may look like it’s targeting females, our formulas are not gender-specific.

Can I use more than one promotion codes on one order?

Unfortunately, no. Our system only takes one promotion code per order, so make sure to use the greatest discount code!

How can I get discounts on the products?

You can enter the discount code at checkout.

What is your shipping policy?

We offer free shipping on any orders of $30 or more. For orders less than $30, there’s a flat $3 shipping fee.

What is your return policy?

Your 100% satisfaction is our #1 priority and we’ll gladly take returns on unopened and unused products. If you are having second thoughts about Hello Bello Beauty after you received them, send us a note and we’ll take care of it!

When will you ship my order?

We process and ship out all orders Monday through Friday, excluding holidays. Usually, orders will be filled and shipped on the next business day.

We’ll send you a shipping confirmation with tracking information once your order has shipped. Please note that it may take up to 24-48 hours for your tracking information to update.